Privacy Policy

Effective Date: May 01, 2026

Welcome to Nyagrodha Foods ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Delivery Address
• Billing Information
• Order History
• Customer Support Communications

We may also automatically collect:

• Device Information
• IP Address
• Browser Type
• Operating System
• App Version
• Usage Statistics

2. Location Information

With your permission, we may collect location information to:

• Provide accurate delivery services
• Show delivery availability
• Improve user experience

You may disable location permissions through your device settings at any time.

3. How We Use Your Information

• Process and fulfill orders
• Deliver products and services
• Manage customer accounts
• Provide customer support
• Send order updates and notifications
• Improve our services
• Prevent fraud and misuse
• Comply with legal requirements

4. Payment Information

Payments may be processed through secure third-party payment gateways. We do not store complete debit card, credit card, or banking information on our servers.

5. Sharing of Information

We do not sell your personal information.

Your information may be shared with:

• Payment service providers
• Delivery partners
• Hosting and cloud service providers
• Analytics providers
• Government authorities when required by law

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve user experience, maintain sessions, and analyze website performance.

You can control cookie settings through your browser preferences.

7. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.

However, no method of internet transmission is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

You may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Request information regarding data processing

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website or application may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Us